FAQ

Umbria is a financial matter management solution for law firms. Umbria enables your firm to plan, alert, monitor, and report in any way you need through its flexible capabilities and streamlined processes.

Umbria is designed hand-in-hand with law firms for law firms.

Umbria is licensed by a combination of modules and number of users. Your account manager can help explain these and their pricing.

Umbria utilizes a SQL database. See our help documentation here.

Technical support is provided via telephone, email, and a Support portal. Telephone support is available 9 a.m. to 5 p.m. CST. Email support is available 9 a.m. to 5 p.m. and 11 p.m. to 5 a.m. CST. The Support portal is given to every customer to view all support tickets, latest downloads, and patches.

You are able to purchase Umbria by using our contact page: Contact Us, and we will have a sales representative reach out to you.

Read our online documentation here on Umbria.

The Services team is available to assist with any initial deployment issues.

Umbria integrates with Practice Management Systems, Active Directory, HR Systems, and through human workflow (self-initiated).

Umbria pulls data into the system daily and it does so automatically without any manual processes needed. If you need to pull out data, more frequently Umbria is able to accommodate that. Umbria supports importing data from these systems using SSIS. Umbria provides an out-of-the-box SSIS package to import data from all of the popular PMS systems.

Umbria is currently On-prem, but we are working on a Cloud version.

Umbria does not store a copy of your data inside the web application; all data is stored on the database server inside the database.

The default HTTP/HTTPS port is 80 or 443. Ports can be changed through IIS.

The application has tri-dimensional security: access can be granted or denied at the group level, role level, or user level. The list of permissions is very extensive and granular, and permissions can also be applied for individual entities such as matters or clients.

Any combination of permissions can be assigned to any number of customized security groups.

All data is stored in a SQL database. Whoever has access to that SQL database via the service account (read, write, read/write, or a custom limited scope) has access to the data stored there.

Some of the data is encrypted. The database can be accessed via the service account only. No pass-through access is allowed.

Prosperoware imports clients, matters, time entries, invoices, timekeepers, expenses, etc. Salary information, if imported, is encrypted in our database.

No, due to security concerns Umbria is designed for online use only.